Delivery & Return Policy

DELIVERY & RETURN POLICY

Refunds -  Once your order has been produced items cannot be refunded or exchanged. If you would like to modify your order after its completion, you may contact us on WhatsApp +972502626293

Guarantee - a guarantee is given on items for one year. The guarantee does not cover items that are damaged due to usage in water, perfumery, cosmetics or cleaning materials. General wear and tear, misuse and tarnishing are not covered under the warranty. 

Delivery - International delivery available! Delivery times and prices will be subjected to variations in accordance to the country of residence and the country's local customs policies. Average delivery time for most locations is around 7-14 working days. For specific questions about delivery times to certain locations please don't hesitate to contact us! 

​For customized pieces, exchanges or any other queries please don't hesitate to contact us via email orixasjewellery@gmail.com or WhatsApp +972502626293.